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e-Sol

An advanced computer based software system for ISO 9001 : 2008 Quality Management

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Chesalon’s e-Sol comprises of the following modules:

1) Customer Complaint and Report Generation – Track external complaints
2) Service Non-Conformity – Track internal non conformance
3) Internal Audit Module – Perform an audit and raise online corrective action
4) Supplier Management – Rate vendor performance
5) HR Management – Database of employees and appraisal system
6) Document Control – Manage documentation and change requests
7) Quality Manual – Procedures manual for the organization on a web page